work for us

Each year we use hundreds of staff at events. Whether you want to see a great band but can't afford festival tickets, or you want to earn some money and gain some experience in events, we've got something for you!!

Big Green Coach is the largest events travel company in the UK. We work with more festivals and gigs than anybody else in the UK. You know that you are in safe hands. We are the OFFICIAL and EXCLUSIVE coach partner to many of the UK's major festivals.

We love music, take considerable pride in taking our passengers to the greatest events in the UK and Europe and do all we can to make your experience with us as easy and simple as possible from booking tickets, collecting your festival tickets and travelling on our services.

Why do we have reps on site and onboard coaches?

To ensure that the customers get the best possible experience travelling on our services we believe that having a real life a point of contact is most valuable and therefore have reps on the festival site at the event and on busy coach services from departure for our multi day events.

Please note that most staff that work with Big Green Coach will NOT travel on coaches. You will work on the festival site meeting and greeting coaches, unloading luggage, giving out information about the return journey and keeping customers safe from inbound coaches.

We do use Reps for one day events. A rep will work at a city centre departure point, checking tickets and counting people on board and then dealing with any issues on the way to the event and acting as a point of contact between us and customers.

Which festivals can I volunteer at?

We are currently looking for volunteers at: Bournemouth 7’s, Parklife, Wildlife, Download, Isle of Wight, Y Not, Wireless, 2000 Trees, NASS, Latitude, Secret Garden Party, Boomtown, Ramblin Man, Bloodstock, Boardmasters, V Festival, Creamfields, Victorious, Leeds, Reading, End of the Road, Bestival, Trnsmt, We Are Fstvl, Sundown Festival, Reload, Festival No 6...plus more to be announced.

How do I apply?

We have just gone live with our new Big Green Coach application system! If you’ve created a profile with us (through Seed Staff) in the past then your profile still exists, we’ve just given the system a new look.

If you do not have a profile with us, please use the link below to create one now! Our festivals are all about to go live in the next couple of weeks and once you have a profile, you can just hit apply.

If you have filled in a google form then you will be contacted shortly about your availability and encouraged to apply online.

If you worked for us last year and were good on site, you’ll get an email shortly and get first refusal on places this year at that event.

How do I know if I have a space?

In May 2017 we will start offering places based on information received from the google form and your previous experience with us. You will be contacted by our staffing manager to discuss your application and then receive an email from us to offer you a place about a month before the event.

Once you have been offered a place you will need to pay a deposit to secure it within a set deadline.

What shifts will I work?

Each event differs but generally volunteers work 2 shifts. On site volunteers will work an arrival day and the Monday morning (early start) departure day, shifts are approx 8 hours, but this will depend on the event and any delays on the coaches.

Coach reps will work an arrival shift from the departure location (this can be very early mornings), then travel with the customers on the last coach loaded. Whilst on board you are working and are point of contact should any customers need it. Once you arrive on site you may be asked to complete some more hours if your loading shift and journey were particularly short and/or we have a long day of arrivals on site.

Your second shift will be on the Monday morning (again an early start), loading all coaches until your departure is ready to leave. You will leave the site on the coach and once again are not working but will be a point of contact on board. Once the customers have all left the coach from the return journey, you have finished your shift with us.

What exactly will I be doing?

  • Parking coaches and dealing with drivers
  • Getting on board to give customers information about the return journey
  • Keeping customers safe and out of the way of coaches
  • Keeping the pick up and drop off area clear of vehicles
  • Checking tickets as people board, or dealing with issues (lost tickets for eg)
  • Pointing people in the right direction
  • Loading or unloading luggage

Reps

  • Keeping in contact with us to let us know how the journey is going
  • Dealing with any issues customers have
  • Ensuring the coach is kept in reasonable order
  • Checking tickets as people board
  • Helping customers load their luggage
  • Ensuring any stop offs are managed correctly
  • Helping with ferry crossings if necessary
  • Dealing with any delays or congestion

What kind of services do BGC run on site?

  • National services (for weekend campers). Can arrive on different days at some events, all services leave on the Monday morning.
  • One Day events. We'll drop you at an event before music starts and wait around until the bitter end to take you home
  • Multiple day events - festivals that don't have camping or events that offer a one day ticket. If you don't want to camp, just go in each day (or one day) to see your favourite bands and we'll take you home)
  • Shuttle buses. For those customers that arrive at the local train station but still need to get to the festival site and back

What is the deposit? How do I pay it? When do I get it back?

Deposits are paid once your application has been accepted through a link to our paypal account. You do not need a paypal account to make this payment you can use paypal as a guest and pay by debit/credit card. The deposit amount is £50 for a 1 day event or £100 for multiple day events.

This deposit can be left in place if you are working more than one event with us or you can request it back after the event has finished. You will be sent a link to request your deposit once the event is over and we have returned to the office. Deposits will be NOT be returned to any staff who cancel their place within 21 days of the event, do not turn up for shifts, are late for shifts, are not fit for work or cause unnecessary issues during their shift.

Do I need my own camping equipment?

Yes you do, a tent and sleeping bag are required at all sites plus your own belongings, it is up to you how much camping equipment you bring but remember YOU have to carry it!! You will be given a space in staff camping and we try to get all the team near each other if possible. The great thing about being in staff camping and arriving before the GP's is you can take in unrestricted amounts of alcohol, and re enter with more (at most sites). You can leave and re enter the site during the event and most of the time you also get better toilet and shower facilities. Bear in mind that some events staff camping is not the closest to the arena or the coach car park. So you may want a trolley to get all your stuff to and from your transport or the coach.

Do I need my own camping equipment?

You will need to make your own way to the event in plenty of time to start your shift, we suggest the afternoon or evening before if you are working on site. If you are driving you will receive a staff parking pass on arrival as long as you give us your details when you are accepted for the job. We also set up a facebook group for each event with all the staff going so you can talk to each other and arrange lift shares.

If you are going to be working as a coach rep for us you will travel on the last BGC to leave your destination and go back with is after the event.

Can I work with my mates?

We always like you to have a friend or two to hang out with at the event so if you apply with your mate we will do our best to get you working the same shifts. Please make sure you let us know at application who your friends are. Having said this our crew are all a very friendly bunch and you will make many new mates during the event.

How will I hear about vacancies?

  • We will post them on the Holly Green Facebook page, make sure you like it
  • We will add them to the system, you’ll be able to check these once you have a profile